Written by
Maren Coleman Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codedLO
ApplianceWasher
The dLO message
The lid of a Whirlpool top load washer showing dLO has not locked, and the dL part of the display stands for a lid lock failure. Something in the load may be getting in the way of the latch.
Inspection points
See if any item lies right beneath the lid.
Inspect around the lid lock mechanism for detergent that has built up.
Lid-related codes
dU is the reverse case, with items resting on the washer stopping the lid from unlocking.
E4 belongs to stacked laundry centers, where the lid got opened mid-spin.
Top load washer repair in San Francisco
Lid still refusing to lock? We send a technician to San Francisco and Bay Area homes; phone (415) 687-4102. Keep the model number and a note of what you already tried within reach. See Whirlpool washer repair.
Model compatibility: Whirlpool reuses codes across series and model years, so dLO may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
An item in the load may be keeping the lid from locking.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Whirlpool appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Whirlpool appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
