Whirlpool WTW4855HW Top Load Washer Repair

The WTW4855HW is a 27″ Whirlpool top load washer in our library. Top loaders are popular in San Francisco houses with a garage laundry corner and in shared building laundry rooms, where one machine serves many hands and loads vary a great deal. Our Whirlpool washer repair page describes the whole category.

Lid and lock problems

A top load washer will not spin if it believes the lid is open. The lid switch or lock can wear, or something may catch the lid edge, such as a pile of laundry or a bottle. If the washer fills but never starts agitating, or stops with water in the tub, the lid is the first suspect. Read Whirlpool washer lid locked for how the lock behaves, and see the E4 entry, which our library describes as the lid opened during the spin cycle, and dLO, an item in the load keeping the lid from locking.

Water stays in the tub

A tub that will not empty can be a blocked pump, a kinked drain hose behind the washer, or a standpipe stuffed with a hose pushed in too far. In a shared laundry room, someone else may have pushed or rotated the machine, bending the hose. See Whirlpool washer won’t drain. Your unit may also display E2, which our library describes as the washer still draining after 8 minutes.

Owner checks from the outside

• Make sure the lid closes squarely with nothing in the way.
• Look at the drain hose behind the machine for a kink and confirm it sits in the standpipe without being forced down.
• Check the hot and cold supply valves.
• Redistribute a bunched load.
• Read the display and write down what it shows.

Do not lean into the cabinet, open the back or reach beneath the tub. If water is spreading on the floor, close the supply valves and unplug the machine only if the plug and floor are dry.

When you book

We run the cycle, narrow down the cause and give you a written estimate. Nothing is repaired until you approve it. More lineup details are on the Whirlpool washers page.

Frequently asked questions