Written by
Maren Coleman Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codeFAE1
ApplianceWasher
Shipping bolts that were never taken out are the potential cause Whirlpool gives for FAE1 on the washer section of a laundry tower. It is worth checking first on a washer that was just delivered or moved.
Do it in this order
Take out the shipping bolts as the Installation Instructions show.
Disconnect the washer from power for 5 minutes so the control restarts, then restore power.
If FAE1 comes back, plan a technician visit.
Washers covered
The washer section of laundry towers.
Other washer codes
FCE0: a front load code that comes with reset steps alone.
If FAE1 stays after the bolts are out, our technicians serve San Francisco and the Bay Area; see Whirlpool washer repair and call (415) 687-4102. Say whether the bolts were removed and give the code and the tower model number.
Model compatibility: Whirlpool reuses codes across series and model years, so FAE1 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
FAE1 on a laundry tower washer lists installed shipping bolts as the potential cause.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Whirlpool appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Whirlpool appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
