Written by
Maren Coleman Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codeLd
ApplianceWasher
Ld is the long drain message. A top load Whirlpool washer shows it when water leaves the tub more slowly than it should, which the manual links to the drain pump system.
Drain hose setup to confirm
Depth: no more than 4.5 in. (114 mm) of hose may go down into the standpipe.
Fit: the hose goes on with the drain hose form, secured tightly where it meets the drainpipe or tub.
Opening: leave the drain opening free; tape across it is not allowed.
Height: the end of the hose should be above 36 in. measured from the floor, otherwise siphoning is possible.
Condition: run your eye along the hose to spot a kink or a clog.
Why height matters
Siphoning means the washer fills and drains in the same moment, which is why a hose end that is too low causes trouble.
Related codes
LF: a fill problem that can also come from the drain hose being pushed too far into the standpipe
OFb: a load out of balance that has to be spread by hand
Whirlpool washer repair in San Francisco
When Ld persists after the hose has been set up correctly, ring (415) 687-4102 and a technician can come out to the washer in San Francisco or the Bay Area. Use Whirlpool washer repair to arrange it. Have the model number and a note on what you changed at the hose in front of you.
Model compatibility: Whirlpool reuses codes across series and model years, so Ld may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Ld means a top load Whirlpool washer is taking too long to drain its water.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Whirlpool appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
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Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
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Book a repair online or call us — clear estimates and approval before any repair work begins.
