If F13 is still on the display after the reset, (415) 687-4102 reaches us for Whirlpool cooktop service around San Francisco. The Whirlpool cooktop repair page has background. Note the model number and your steps before dialing.
Model compatibility: Whirlpool reuses codes across series and model years, so F13 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Internal communication error on the touch control module.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Whirlpool appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Repair for the Whirlpool WCI55US0JS 30-inch induction cooktop in San Francisco: zones that stay cold, pan detection problems, overheat shutdowns and dead…
F21 has two listed readings: a power supply frequency problem, or possible cooktop overheating. Cooling for about 5 minutes and a breaker reset are the steps.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Whirlpool appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
